When we refer to "Infinity Sales Group, LLC," “Premier Home Solutions, LLC,” "we," or "us" in this policy, we mean Premier Home Solutions, LLC, which controls the information we collect when you interact with us and our website.
If you do not agree with this policy please do not browse our website, or engage with any of the resources offered within.
- Information we collect
- How we use information
- How information is shared
- Your rights to access and control your personal data
- Data retention
- Analytics and advertising services provided by others
- Our policies for children
- Information security
- Changes to this policy
- Contact Information
Information We Collect
When you use our website, we may collect the following types of information:
Information You Provide Us
Personal Contact Information: Some information that may be required to provide the service is your name, email address, phone number, address, and other information about your project.
Support Channels: You may submit information regarding a problem you are experiencing or a question you have about a Premier Home Solutions, LLC provided service. Whether you contact us via the website, social media, or speak with one of our representatives directly, you will be asked to provide contact information, a summary of your problem or question, and any other documentation related to the situation.
Additional Information: You may also choose to give us additional information about your project, specific situation, or opinions. Also, you may provide responses to online surveys, contests, promotions, job applications, or a friend’s contact information for a referral to our company.
Information We Receive From Your Use of Our Website
Usage Information: When you access or use our website, we receive certain usage data. This may include information about your interaction with the website.
We may also collect data about the devices and computers you use to access the website, including the type of device, IP addresses, browser type, language, operating system, the referring web page, pages visited, location, and cookie information. How much of this information we collect depends on the type and settings of the device you use to access the website.
Information We Receive From Other Sources
We may receive information about you from our business and channel partners.
Partners: We may receive information about you and your activities on and off the website from third-party partners, such as advertising and market research partners who provide us with information about your interest in, and engagement with, our website and online advertisements.
How We Use Information
We use the information we collect for the following purposes.
Improve, Personalize and Develop the Services: We may use the information we collect to improve and personalize our website. For example, we use the information to troubleshoot, perform data analysis and testing, perform research and surveys, and provide a personalized website experience.
Communicate with You: We use your information when needed to respond to you when you contact us. We may also use your information to promote new features or products that we think may be of interest to you. You can control marketing communications via the “Unsubscribe” link in an email.
To market, promote, and drive engagement with the Services: We may use your contact information and information about how you engage with our website to send promotional communications that may be of specific interest to you, including by email and by displaying Premier Home Solutions, LLC ads on other third-party websites, as well as on platforms like Facebook and Google. These communications are aimed at driving engagement and promoting services we think may be of interest to you. You can control email messages via the “Unsubscribe” link in an email, and information about opting out of advertisements is found below in: Analytics and Advertising Services Provided by Others.
Legal bases for processing: For personal data subject to the federal privacy regulations, we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time by contacting us; when the processing is necessary to provide you with a product or service; and our legitimate business interests, such as in improving, personalizing, and developing our website and, marketing new features or products that may be of interest.
How Information is Shared
We do not share your personal information except in the limited circumstances described below.
When you Agree or Direct Us to Share: You may authorize us to share your information with others.
For External Processing: We transfer information to our affiliates, service providers, and other partners who process it for us, based on our instructions, and in compliance with this policy and any other appropriate confidentiality and security measures. These partners provide us with things like information technology, payments, sales, marketing, and data analysis.
For Legal Reasons or To Prevent Harm: We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the website or the physical safety of any person.
Your Rights to Access and Control Your Personal Data
You have certain choices available to you when it comes to your information. Below is a summary of those choices, how to exercise them, and any limitations. We will respond to requests about this within a reasonable timeframe.
You have the right to request a copy of your information, to object to our use of your information (including for marketing purposes), to request the deletion or restriction of your information, or to request your information in a structured, electronic format. Below, we describe the tools and processes for making these requests. You may contact us as provided in the Contact Us section below to request assistance.
Your request and choices may be limited in certain cases: for example, fulfilling your request may impact or void your lifetime warranty, which we have compelling, legitimate interests to keep.
Access and update your information: You have the ability to request access to and to update certain information about yourself. You would need to contact our office to do so.
Delete your information: You have the ability to delete certain information about yourself. Please note, however, that we may need to retain certain information for record-keeping purposes, to uphold lifetime warranties, complete transactions, or to comply with our legal obligations.
Opt-out of communications: You may opt-out of receiving promotional communications from us by using the unsubscribe link within each email or by contacting us as provided below to have your contact information removed from our promotional email list or registration database. Even after you opt-out from receiving promotional messages from us, you will continue to receive transactional messages from us regarding projects we have completed for you. Please note, you may continue to see ads from us on third-party sites. Review the section below titled Analytics and Advertising Services Provided by Others.
Turn off Cookie Controls: Relevant browser-based cookie controls are described below.
Send "Do Not Track" Signals: Some browsers have incorporated "Do Not Track" (DNT) features that can send a signal to the websites you visit indicating you do not wish to be tracked. Because there is not yet a common understanding of how to interpret the DNT signal, our Services do not currently respond to browser DNT signals. You can use the range of other tools we provide to control data collection and use, including the ability to opt-out of receiving marketing from us as described above.
We keep your information, like your name, email address, and phone number, for as long as we need to deliver and maintain our product or service. We keep information about you for as long as necessary for our legitimate business interests, for legal reasons, and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.
Marketing information: If you have elected to receive marketing emails from us, we retain information about your marketing preferences unless you specifically ask us to delete such information. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.
Analytics and Advertising Services Provided by Others
Technologies We Use
- Cookies are small data files stored on your browser or device. They may be served by the entity that operates the website you are visiting (“first-party cookies”) or by other companies (“third-party cookies”).
- For example, we partner with third-party analytics providers, like Google, which set cookies when you visit our websites. This helps us understand how you are using our Services so that we can improve them.
- Pixels are small images on a web page or in an email. Pixels collect information about your browser or device and can set cookies.
- Local storage allows data to be stored locally on your browser or device and includes HTML5 local storage and browser cache.
Our Use of These Technologies
Below are the ways that we and our partners use these technologies on our Services.
Personalization: To better personalize your website experience based on previous website actions or information provided.
Analytics and Research: To help us understand how you are using the Services so that we can make them better, faster, and safer.
Advertising: To enable our partners to serve advertisements for our products and services; deliver relevant ads to people who may be interested in them on other services; measure the performance of advertisements, and opt you out of receiving interest-based advertisements if that is your choice.
- Although most browsers and devices accept cookies by default, their settings usually allow you to clear or decline cookies. If you disable cookies, however, some of the features of our Services may not function properly.
- To prevent your data from being used by Google Analytics, you can install Google’s opt-out browser add-on.
- For information on how our advertising partners allow you to opt-out of receiving ads based on your web browsing history, please visit:
- To opt-out of ads on Facebook or Google that are targeted to your interests, use your Facebook or Google Ads settings.
- Check your mobile device for settings that control ads based on your interactions with the applications on your device. For example, on your iOS device, enable the “Limit Ad Tracking” setting, and on your Android device, enable the “Opt-out of Ads Personalization” setting.
Our Policies for Children
The Services are not directed to individuals under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information. If you become aware that a child has provided us with personal information, please contact us.
We work hard to keep your data safe. We use a combination of technical, administrative, and physical controls to maintain the security of your data. No method of transmitting or storing data is completely secure, however. If you have a security-related concern, please contact us below.
Changes to This Policy
How to Contact Us
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at email@example.com or reach us by mail at:
Premier Home Solutions, LLC
2385 Delhi Commerce Drive Suite 1A
Holt, MI 48842